Q: How long does delivery take?
A: Production takes 2–5 business days. Delivery takes 3–5 business days within the USA and 10-15 business days internationally, depending on your location.
Q: Do you ship worldwide?
A: Yes! We ship to over 200 countries, so wherever you are, MINVAIRA comes to you.
Q: Can I return or exchange my order?
A: Since every product is freshly made just for you, we don't accept returns for change of mind or wrong size ordered by the customers. If your item arrives damaged, defective, or incorrect, contact us at hello@minvaira.com within 30 days with a photo and we'll replace or refund it.
Q: What if my order arrives damaged?
A: Email us at hello@minvaira.com within 30 days with your order number and a clear photo. We'll send a free replacement or issue a refund.
Q: Can I cancel or change my order?
A: Orders go into production quickly, so please act fast if you need to make a change. Contact us within 2 hours of placing your order at hello@minvaira.com for any edits.
Cancellation requests can be accommodated as long as your order hasn't entered fulfillment yet. Once an order has been fulfilled, we're unable to process a cancellation.
Q: How do I track my order?
A: You'll receive a tracking number via email once your order ships.
Q: Are your products good quality?
A: Every minvaira piece is crafted using premium materials and advanced printing technology, produced to exacting quality standards. Each order passes through a dedicated quality check before it moves into fulfillment, so what reaches you reflects the same care we put into designing it.
Q: Do you offer personalized designs?
A: All of our current pieces are featured designs, thoughtfully crafted for you. Personalization is on its way — stay tuned.
Q: How do I contact you?
A: Reach us at hello@minvaira.com — we respond within 24–48 hours, Monday to Friday, wherever you're located.